Privacy Policy

Confidentiality, integrity and security of your personal data are the primary pillars when we implement appropriate technical and organizational measures to ensure your rights are respected.

This privacy policy (hereinafter referred to as "Privacy Policy") implements the principle of transparency and describes the ways in which the operations of collection, use, dissemination, storage and deletion of your personal data are carried out by BitAP IT Services SRL, with headquarters in MUNICIPALITY OF PITEȘTI, DECEBAL, No. 1, Block C2, Staircase A, Floor 4, Ap. 20, ARGEȘ, J2021001177038, CUI/CIF 44260428 (hereinafter referred to as "BitAP" or "we"), as a personal data operator, in connection with (i) access to and use of the website available at https://www.bitap.ro (hereinafter referred to as "site"), as well as in connection with (ii) the provision of our services through and outside of it (hereinafter referred to as "Services").

Personal data used on the website

The website operation is ensured with the help of computer systems and software modules that generally obtain some personal data; the transmission of this data is carried out implicitly so that online communication protocols return optimal results.

This information includes IP addresses, request time, connection method to server, response file size, operating system parameters, etc.

This data is not collected to identify persons, but may allow indirect identification through correlation.

Processing purpose

We use this data to obtain anonymous statistical information regarding website usage and to verify its correct operation.

Legal basis

We also process personal data for communication with those interested in our IT services (web development, software applications, graphics, social media campaigns, etc.).

For technical operation of the website: Art. 6 para. (1) lit. c) of Regulation (EU) 679/2016;

For response to requests and pre-contractual communications: Art. 6 para. (1) lit. b); For newsletters or marketing: explicit consent – Art. 6 para. (1) lit. a) and Art. 7, 8 of GDPR.

You can contact us by email (info@bitap.ro), phone (+40 728 975 725) or the contact form on the website.

We process name, surname, email, phone and other data provided voluntarily, exclusively for processing requests.

During collaboration, we use contact data for notifications related to contract, offer modifications, technical issues, etc.

You can opt to subscribe to our newsletter by providing your email address.

You can unsubscribe at any time through the "unsubscribe" link included in each message.

Our official channels: https://www.bitap.ro

You can refuse to provide some personal data, but this may limit the provision of some services.

Data will not be used for automated decisions or profiling with significant legal effect.

Data is stored for the duration of the website's existence or the contractual relationship, or according to legal obligations.

The database is reviewed annually to remove unjustified data.

We may transfer data to:

• contractual partners and subcontractors,
• IT providers (hosting, maintenance),
• public authorities, courts or other entities provided by law.

Transfers outside the EU are made only with adequate guarantees (standard contractual clauses, in accordance with GDPR).

We apply reasonable technical and organizational measures to protect data (access limitation, encryption, secure storage).

However, we cannot guarantee absolute security of data transmission over the internet.

You have the following rights:

• Right of access to data;
• Right to rectification;
• Right to erasure ("right to be forgotten");
• Right to restriction;
• Right to portability;
• Right to object;
• Right to withdraw consent;
• Right not to be subject to an automated decision.

Requests are sent to: dpo@bitap.ro

You have the right to file a complaint with the National Authority for the Supervision of Personal Data Processing (ANSPDCP):

Bd. G-ral. Gheorghe Magheru 28-30, Sector 1, postal code 010336 Bucharest, Romania

Email: anspdcp@dataprotection.ro

Website: https://www.dataprotection.ro

The DPO of BitAP IT Services SRL can be contacted at dpo@bitap.ro.

This facilitates communication between the operator, data subjects and ANSPDCP.

BitAP may request identity verification to ensure that information is not disclosed unauthorized.

Exercising rights is free.

The response time is a maximum of 30 days from receipt of the request (with the possibility of extension to 60 days for complex cases).

BitAP periodically reviews this policy and updates it if legislative or operational changes occur.

Any update will be published on our website https://www.bitap.ro.

This policy becomes operational from 09/11/2025.